Privacy Policy
Last updated: May 11, 2026
SideAI is a browser extension and website that helps you use your own ChatGPT account across web pages, writing fields, search results, and sidebar workflows. This Privacy Policy explains what information SideAI handles and how it is used.
Who we are
SideAI is operated by SideAI. You can contact us at support@sideai.app.
SideAI is an independent browser extension. It is not affiliated with, endorsed by, or sponsored by OpenAI.
Information you provide
We may receive information you intentionally submit through the website or support channels, including:
- Your name and email address when you contact support.
- Your message, billing question, install issue, or product feedback.
- Any account or purchase details you choose to include in a support request.
Extension data handled during use
SideAI may process selected text, page content, screenshots, writing input, prompts, and page context only when you activate a feature such as the text menu, writing assistant, page assistant, screenshot tools, or sidebar actions.
SideAI is designed to send that activated content through your own ChatGPT session. SideAI does not sell ChatGPT access, does not provide an OpenAI API key, and does not replace your own OpenAI or ChatGPT account.
What we do not do
- We do not sell your personal information.
- We do not sell access to ChatGPT.
- We do not store your page content, screenshots, or writing input on our servers for resale or advertising.
- We do not claim affiliation with OpenAI.
Website and analytics
Our website may use basic hosting logs, security tools, cookies, or analytics to keep the site working, understand aggregate usage, prevent abuse, and improve the product. These tools may collect technical information such as browser type, device type, pages visited, approximate location, referrer, and IP address.
Payments
Paid plans may be processed by third-party payment providers. We do not store full payment card numbers on our servers. Payment providers may process your payment details, billing email, plan, purchase status, and related transaction data according to their own policies.
Support and contact forms
When you submit the contact form, your message is sent to support@sideai.app through Formspree. Formspree may process the form contents so we can receive and respond to your request.
Data sharing
We may share limited information with service providers that help us operate SideAI, such as hosting, email, form handling, payment processing, analytics, security, and customer support providers. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer.
Data retention
We keep support messages and billing-related records only as long as needed to provide support, operate the service, comply with legal obligations, resolve disputes, and enforce our terms.
Security
We use reasonable technical and organizational measures to protect information. No internet service can be guaranteed to be completely secure, so please avoid sending sensitive personal information through support messages unless it is necessary.
Your choices
You can uninstall the extension at any time from your browser. You can also contact support@sideai.app to request access, correction, or deletion of personal information you provided to us, subject to legal and operational limits.
Children's privacy
SideAI is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated date.
Contact
For privacy questions, contact support@sideai.app.